How Orders Are Submitted and Processed
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Quick Overview
Once an order is placed by your customer, the process is simple:
- The order is submitted to ABFulfillment
- We generate an invoice for the partner
- Once payment is received, the order enters fulfillment
- We pack and ship the gift directly to your customer
Most orders are fulfilled within 1 to 2 business days after payment.
How Orders Are Submitted
Orders can reach us in several ways depending on how you prefer to work.
Synkro Integration
If your store is connected through Synkro, orders placed on your website automatically populate inside our system.
This is the easiest way to manage ongoing sales because orders flow directly from your store to our fulfillment dashboard.
Manual Orders
Some partners prefer to submit orders manually. This works perfectly as well.
Orders can be submitted:
• through thedirect order on our website
• by emailing the order details to our team
Once the order is received, we prepare the invoice.
Partner Invoicing
Because we cannot collect payment directly from your customer, the invoice is sent to you as the partner.
Once payment is received, the order is released for fulfillment.
Fulfillment Timeline
After payment is received, orders typically ship within 1 to 2 business days.
We carefully pack the gift and ship it directly to your customer.
Packages ship from the West Coast using UPS.
Typical transit times:
West Coast: 1 to 2 days
Mountain States: 2 to 3 days
Midwest: 3 to 4 days
East Coast: 4 to 5 days
Shipping and Returns
Packages ship with the return address listed as:
AB Logistics
No invoices are included in shipments, allowing the package to arrive cleanly for your customer.
Built for Gift Businesses
ABFulfillment was designed to make it easy for gifting companies to sell curated gifts without managing storage, packing, or shipping.
You focus on selling and building your brand while we handle the logistics.